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eQuest

eQuest

eQuest

eQuest is an easy to navigate web-based support tool for Columbus State University's service and technical centers. eQuest

To submit a request for service:

  1. Login to CougarNet
  2. Click on the Faculty or Staff tab and locate the eQuest icon
  3. Select the service you need

New Features and benefits:

  • Project is called a "Work Space"
  • Single frame: Tool bar is now across the top of the page
  • Preference is on the toolbar
  • Fewer options on the tool bar
  • Improve productivity with quick access to the issues you find most important
  • Quick reply: Update from the home page - need more info, click [more]
  • Resize columns from the homepage
  • Reorder columns with drag and drop functions
  • Single click to filter any column on the homepage

Original features and benefits:

  • An easy-to-use web-based interface.
  • Ability to see campus-wide issues before submitting a request.
  • Users can edit and update their own requests.
  • Users can run their own reports.
  • Secretaries can view requests for the whole department.
  • E-mail correspondence is automatically added to the request details.
  • Each service department has a customized submission form.

eQuest Workspaces

Logistical Services Plant Operations Printing Services Public Relations UITS
Shred Documents
Door Lock/Unlock
Event Services
Furniture Needs
Moves
Pickup/Deliver
Signs
Special Projects
Weekend Special Project
Building Construction/Renovations
Carpentry
Ceiling/Roof Leaks
Cleaning/Inside Trash
Electrical
Elevators
Fire Alarms
Grounds
Maintenance/Outdoor Trash
Heating & Air
Lights
Locks/Keys
Mail
Painting
Pest Control
Plumbing
Special Project
Vehicles
Business Cards
Paper Order
Quick Copy
Printing Order
Design Work
Publications
Audio/Visual Equipment
Banner/ISIS
Computer Equipment/Software Consultation
CougarNet/Email
Distance Learning
Faculty Equipment Loans
Information Security
Internet Access
Login Problems
Media Production
Move/Reconnect Computer Equipment
Network Access
PeopleSoft
Price Quotes
Scantron
Telephone/Voicemail/Fax
Training
Web Wireless